Party Equipment Rentals for Any Occasion

RULES

1.  THE INFLATABLE AND OTHER EQUIPMENTIS NOT TO BE MOVED OR TAKEN DOWN BY ANYONE OTHER THAN AN EMPLOYEE OF POP UP PARTY LLC, UNLESS WIND SPEEDS REACH 15 MPH.

2.  INFLATABLE MUST BE DEFLATED WHEN WIND SPEEDS REACH 15 MPH AND POP UP PARTY MUST BE NOTIFIED ASAP. NO EXCEPTIONS. EXCESS WIND MAY NOT ONLY CAUSE DAMAGE TO EQUIPMENT BUT POSE A HUGE HAZARD TO THOSE AROUND

3.  NO CLIMBING, HANGING AND/OR PULLING ON THE INFLATABLE HUB WALLS.

4.  NO ROUGH HOUSING IN OR AROUND THE INFLATABLES, EQUIPTMENT, OR ANY RENTALS.

5.  NO SMOKING, FIRES, OR ANY SOURCE OF HEAT WITHIN 15 FEET OF INFLATABLES.

6.  NO WRITING, PAINTING OR DRAWING ON THE INFLATABLE NIGHTCLUBS OR ANY OF THE INFLATABLES.

7.  NO SHARP OBJECTS ALLOWED IN OR AROUND THE INFLATABLES.

8.  PLEASE KEEP THE SMOKE MACHINE , LIGHTS, SPEAKERS AND OTHER EQUIPMENT OUT OF REACH FROM CHILDREN.

9.  ALL CHILDREN MUST BE ACCOMPANIED BY AN ADULT WHEN USING EQUIPMENT.

Deposit
A deposit of $100 is required on the day of booking your event date, and will go towards the total cost of the rental set-  

Damage
At the end of your event there will be a full inspection of the rental equipment. Any damage, lost or stolen items, we reserve the right to invoice which the hirer is payable for. Please keep the fog machine, lights and speakers out of reach of children. 

Rental Space and Electrical Outlets
Pop Up Party measures all inflatables, please ensure at least 3ft of cleared space on all sides of the inflatable prior to booking rental.

It is the hirers responsibility to ensure there is enough space, clear of debris, to set up the inflatable hub upon arrival. If there is not ample space and/or debris, we may refuse to set up and the $100 is then forfeited.

It is the hirers responsibility to ensure there is access to an electrical outlet(s).

Electricity
Our inflatable party tents can be powered by a standard electricity source. If your set-up area is further than 50ft from the closest power source, you will need to supply a generator yourself and this will need to be ready on site when we arrive.

Set-up
Please make sure your area is clean and clear of any garden furniture etc. 

We need access to electricity and will need at least 3ft clearance around the hub.

It takes us approx. 30 mins to set up.

Cancellation Policy

If you cancel up to 3 weeks before your event, 50% of the deposit will be refunded. 

If you cancel within 1 week of booking - NO REFUND WILL BE ISSUED. NO EXCEPTIONS! Please make sure you understand this before booking.

Any cancellations or change of minds that are done outside of this timeframe, will ensure a refund of 75%. 25% goes towards admin fees.

Delivery & Set-up Outside of our regional area
Price includes set up and delivery within tour regional area. Please note, that if you are based outside of the triangle area, you will be charged an additional travel fee of $1.00 per mile. Depending on where you are based, we calculate this cost after you have booked OR contact us. We are more than happy to let you know what this is before booking!

PLEASE NOTE FOR OUT OF REGIONAL AREA BOOKINGS: Due to the nature of our business and the travel costs and time it takes for us to organize for bookings out of our regional area, please let our teams know asap if you don’t want to go ahead with your booking for whatever reason. Cancellation criteria still applies.

Inclement Weather
Our tents are drizzle proof only - they are not weatherproof. Automatic cancellations will occur if bad weather (rain and windy) persists on the day of your event if it’s outside.

What happens to my booking if needing to cancel due to bad weather?

We can reschedule your booking, offer you a credit, or suggest a wet weather option which is hiring of our lights, speakers and fog machine. 

Wet weather options can be set up inside a hall, home or garage. If nothing suits your preference, we can refund your deposit minus the 25% admin fee. This is to cover supplier costs such as pre-paid hire of items etc.

Bookings will go ahead regardless if it is inside a hall etc.

We will notify you at least 12 hours before your event if the weather is meant to decline.

Again, our inflatable hubs are not weatherproof, but CAN protect from light drizzles of rain.